3
AllTech Automotive

Although I am confident the job was completed correctly and professionally, I feel the cost was twice what it should have been, and it took twice as long to repair as it should have.

Thank you for your review and your business Ron. We definitely understand how you could feel that way about the air conditioning recharge and leak repair we performed on your vehicle. Your late model Dodge uses a new refrigerant called R1234yf that requires new specialized equipment to service which takes longer to operate than the older 134a systems. The new refrigerant is also about 500% more expensive than the prior refrigerant which makes the service much more expensive. Due to the higher cost it also means that our technicians spend extra time on verifying these systems are leak free so that you don't wind up spending even more money on refrigerant down the road. We apologize if all of this info was not relayed to you during your visit. Thank you again for your visit and we look forward to being able to service your vehicle in the future.

- AllTech Automotive
5
AllTech Automotive

I've started taking my previous Mersades twelve years ago to All Tech for service as it was more cost effective. I have continued to have All Tech service my 2019 GLC. Wonderful service, friendly staff, and less expensive than Mersades. Win, win. The Alexander family.

5
AllTech Automotive

noise diagnosis.. sometimes i need them just to help me locate a noise on the car / ended up being the wheels which was my concern but at least i can wait on the ujoints which is what i thought it probably was

5
AllTech Automotive

We love these guys! Thanks Nick!!!

5
AllTech Automotive

Another Top-quality 3000 mile maintenance review from the entire Team at ALL-TECH. I have been using ALL-TECH exclusively for all 3 of my vehicles since 2003

5
AllTech Automotive

Fast, friendly, and excellent at communication.

1
AllTech Automotive

Ive been using Alltech for years but was really disappointed when I took in my car to have the AC repaired which included replacing the compressor and a recharge and they wanted to charge $2500 to do the work that would take a week to complete. I took it elsewhere and it only cost $920 and they threw in a free drive belt. I guess Alltech needed to pay for that new big shop so now they can overcharge their regular costumers. $1500 over charge that would've paid a few bills. No thanks!

Randy, We're sorry if it was not communicated to you that our recommendation was to replace more than just the AC compressor. When an AC compressor fails there are multiple other items that need to be replaced to obtain a warranty on the repair. Our quote to repair your vehicle included replacing the compressor, condenser, drier and both expansion valves (your vehicle is equipped with front and rear AC) as well as flushing the system with a solvent to remove any contaminates or debris from the failed compressor. Replacing these items is critical in the longevity of repairs to your air conditioning and are part of what allows us to offer the 3 year 36,000 mile warranty on our repairs. We are selective about what brand parts we install especially when it comes to air conditioning repairs to ensure this longevity and performance and with todays supply chain issues it takes a while to get some parts which was why we couldn't have your vehicle repaired until next week. We would be more than happy to review your invoice from your other repair facility to be able to compare what was done if you would like. Thank you for your feedback Randy, we are glad that you were able to get your vehicle repaired to your standards in a timely manner

- AllTech Automotive
5
AllTech Automotive

5
AllTech Automotive

Performed diagnostics and found out why that the starter was the reason why the engine wouldn't start, which they replaced. Diagnostics included recommendation to have engine diagnosed by the manufacturer for possible damage covered by powertrain warranty. That was the case. Manufacturer has made the repairs and the car is back in service.

5
AllTech Automotive

Best service in town, always accommodating and pleasant. Fair Price to service.

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